this place is awesome! im very big on customer service and the staff here tends to my every need and questions. i had a problem with leaking from my tank and natalie took the time to take care of it. natalie is very knowledgeable and great to talk to. the whole staff in general is awesome. for someone that is new to the vaping scene, this is your place to go. they will answer all your questions and help you get started the right way. the only con i do have to say is that it is quite a drive for me especially since i do not work on that side of town any more. also after seeing some websites that offer a million (ok im exaggerating) different flavors of juices, i wish i had more to choose from to create a crazy flavor next time i visit.