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| - Ok, so I just left Hef's on 10+!!! After eating and not tipping because receiving less than stellar service from my waiter Emilio.
Let me start by saying I ALWAYS tip according to service. Therefore, I didnt leave Emilio because of his lack luster service. He did the basic minimum of his job. He took my drink order then a few minutes later he came back and I ordered my food. I ordered a side salad w/ my dinner thinking it would come out before the dinner entree but it didnt . So, when he brought out the dinner and the salad at the same time I said I thought the salad would come 1st. He said you didnt tell me you wanted it 1st . I said didnt know I had to tell you. Then, he goes on to say this is not 5 star restaurant this is a sports bar. I said it doesn't matter but whatever. After that he nva came back to check on me ,refill my tea etc until it was time for the check. I asked for to go container for the salad and someone else had to bring it along w/ the top for the dressing. At that point, I decided he did not deserve a tip. I paid for my check and I was leaving so I thought.... I hear someone say "ma'am " I look back it was Emilio. He said I need you to come and clean off your table since you did not leave me a tip. Then he proceeds to walk up on me and tell how rude I was not for leaving him a tip and how everyone knows I have an attitude and if I didnt want to leave a tip I should've went through the drive thru and how the owner would agree w/ him. Then the hostess chimed in stating, he was nice to me and he is one of the best waiters. How in the hell would she know if he was nice to me? Hell , I had to get her to bring the cover for the dressingThey both went on to tell me how much he gets paid and said tipping is required and Emilio stated it was a law. I was so discussed I had started cussing . I've never have been so humiliated ,embarrassed that I had to make scene over my right not to tip for service. After I stated I will be posting my experience the hostess(she didnt tell me she was hostess til after the fact of me stating I was going to post) then asked me did I want to speak to the owner. I said hell no since you want to act like your are the representative for Hef's and Emilio. I did tell her to shut the f up and stay in her lane. Btw , I have patronized this place at least 25-30 times since I've moved to Charlotte and I never have had an issue until now and due to this issue I do think I will be returning. I also , work for a company that frequently uses you for parties. I will be letting my company know how I was treated at this establishm
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