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  • I must admit, my experience at this location was the absolute worst restaurant experience of my life. I arrived there with 3 of my friends on a Sunday at 6pm, I found it odd that even though the restaurant has approximately 40 tables or so, there were only 2 other tables that were occupied. We all placed our order, 1 of my friends ordered the exact same thing as myself. About 35 minutes later (which is ridiculous for pizza and wings) all 3 of my friends got their order (which was under cooked), I was told mine would be 5 minutes more. I waited 15 minutes (Total 50min after ordering) and asked the waitress again, she told me that what had happened was my order was "accidentally sent out for delivery" She said she didn't know why the manager didn't just make a new order, and that it would be ANOTHER 5 min. I told her to send the manager to my table because I want to talk to him since this was unacceptable; I did not come out to a restaurant with my friends to watch them eat, I came to eat WITH them and they were already finished at this point. The manager NEVER came. About 5 min later I noticed one of their delivery drivers returning with what looked like a personal pizza and a box of wings (which is what I ordered). Ironically, my order was ready exactly 2 minutes after their driver returned with it, in other words, the manager at this location believes in recycling food - It was clear as day that they just took the cold, touched food that was sent out for delivery and picked up again, and just re-heated it to serve to me. This is both DISGUSTING as well as illegal. I refused the order (which arrived 65min after ordering), and demanded the manager WHO NEVER CAME. I went to the front to ask for him and I was told he was now unavailable. This location is the ABSOLUTE WORST place I've been to, and being a Montreal native means I've tried many, many establishments. I have not been to a Pizza hut in 10 years prior to this, and I can honestly say that I never will be back. I will be reporting their "food recycling" to both the better business bureau of Quebec and the Canadian Food Inspection Agency. Oh yeah, and as compensation for leaving me to starve and literally ruin my Sunday, the offered me a 10 percent off card. What a bunch of retards.
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