Food was tasty for a recent lunch [soup,salad, & coffee which was consumed in the restaurant & some pastries & bread to go], but service was GLACIALLY SLOW & HORRIBLE!!! I am one who tries to find positive aspects to a situation, but having to wait THIRTY, yes THIRTY minutes from the time we sat down with the pager until we received our order was totally uncalled for. My husband spoke to the manager after 20 minutes, & even though the manager was very kind & apologetic & gave us complimentary cookies when she brought our items 10 minutes later, it definitely put a dark cloud over our anticipation of a nice, healthy lunch @ Panera! The restaurant was not busy, only 3 other tables with customers, but we are seriously considering never returning to this Panera store again!