Clearly this office only wants to deal with certain cases and workers comp is NOT one of them. Unfortunately you cannot count on being provided accurate information by the office staff. I needed to get in quickly and we were assured to call at 7:45am on Tuesday morning and they would get me in, no problem. So I dragged myself out of bed early only to be told, no we can't get you because we have 3 physicians out of the office this week and we need to get our existing patients in first. No apology, no acknowledgment that this differed from what we were told on Friday (they were closed Monday), just a we don't care because you aren't a patient here yet. The whole reason we selected them was not only because they were in network for the work comp claim but also because my husband and I both need a general care physician since we just moved to the area. It is really unfortunate that this is how they treat people. If I'd known they were going to do this I would've made an appointment somewhere else but we liked this office, how they did scheduling (it works well for us and our crazy schedules that can't be planned weeks/months in advance) and they had a doctor in office that was included in Phoenix Magazines Best Doctors 2016. Its unfortunate that this is how they treat people trying to get in as a new patient. I will take my business elsewhere because I don't like being lied to and I don't like being treated as an outcast for being a work comp claim or a new patient.