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| - After a friendly greeting and 30 minute wait, we were seated. The evening started with a mixup in the milkshake order, with a member of our party receiving the wrong shake, which was then redelivered (half-drunk and without apology by our server) to another member before being determined as a totally unordered shake upon the arrival of our actual shakes. Our shake, ordered with bourbon, was bourbonless.
The food arrived. My girlfriend's grilled cheese was congealed and not melted. It also lacked any peppers or real flavor, with only a few pieces of lettuce in addition to the cold cheese. My stadium brat was nothing special, slathered in stadium mustard and soggy grilled onions. The brat itself was unsatisfyingly soft and mushy inside. Upon receiving our check, we were charged for the extra shake but the lack of bourbon was addressed in our ordered shake price. When we asked our waitress to correct the bill, she removed the wrong shake so we were charged for the non existant bourbon. Finally, our bills were corrected and we paid, although we had to wait an extended period of time for the to-go boxes after the rest of our party had left.
My seat was directly under a dripping air vent, which did little to improve the overall experience. Our service was not spectacular, with little effort to correct the numerous errors and no water refills whatsoever. The shakes were good. The onion rings were good. Just stick to the burgers over other meal options.
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