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  • I have had numerous bad experiences at this CVS but this one takes the cake. So I go to drop my prescription off at 4pm it takes them 10 minutes to even acknowledge I was at the drive thru. I drop it off they say it will be ready at 6pm. So at 6:45 I get my mom to watch my newborn baby so I can hurry and run over to pick it up.. I sit at the window at the drive thru for a good 15 min before the RUDE lady comes over to help me. I give her my name and she says its not ready. I was like "Oh you told me it would be ready at 6" and she says "we are running 5 hours behind" so I ask when it will be ready and she said she will send me a text. I was already annoyed because it wasnt ready when they had told me and she couldnt even at least say she was sorry?! But of course I understand things happen. BUT then I say it will be ready tonight though right? and she says probably not unless you come in and sit and wait for 30 min. I was so frustrated because Im in my pajamas with a newborn at home and need this prescription.. I mean if they were that behind then tell me when I drop it off so I can take it somewhere else. The lady never said sorry and was a complete you know what. I was so mad.. I went inside no bra and all and asked for the manager. The lady came out and was SO nice! She went back and got me my prescription in 5 min. But that is the last time I will ever use there pharamacy again.
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