This particular location had a lot of their products however, lacked the service you would expect from these places. Walking in, there were two employees standing at the entrance and soon as they saw us, decided that we were not worth their time. Another one did smile at me later but didn't offer any help or assistance voluntarily rather stood there looking beyond the entrance door. Probably waiting for a more rich looking customer.We walked around and found quite a few items we wanted, but no one offered to help even after seeing that we were looking and holding so many different products. This didn't necessarily make us angry, rather disappointed that the workers feel as if they own the brand rather than work for it. We did purchase a few items, a wallet and a cashmere sweater, but didn't feel that happy forking over our money. Whereas if you go across the street to Chanel, could spend thousands of dollars and feel triumphant because of their impeccable service and zeal to help their customers. I don't really recommend this place unless you truly need something from here that you can't get at Holt's.