HORRIBLE and RUDE management with no customer service. This Carl's is not a good one.
The woman manager asked us to go around the front to wait for our food. No problem. Over 10 min later we go inside and she forgot to even cook the food! The place was not busy at all. Another woman was complaining about same thing.
She did not compensate us at all for her mistake, 20 min later we get our complete order, our other food is cold and all she said was "Sorry".
We even asked for our money back or a coupon for a free meal next visit. NOPE! Sorry. Poor customer service.