Employees look mad all the time or act like they don't see you when you need to check in. I have sat in some seats where a nail was sticking out of the cup holder, so when you put your cup in the cup holder, guess what?... it spills on you. The theatre has changed auditoriums for movies last minute causing employees to not know what they are supposed to do. Each time I order a burger, they burn it and it gets remade. I have been to this movie theater several times and really wanted to enjoy the experience because of how close it is to me. You can only be optimistic so many times, only to be let down. Go to Harkins instead.