Came in here today and tried to order some food, when I got to ordering a drink I asked for the ice tea, they said it was unsweetened and I asked for sweetener on the side. They told me they had to add it themselves. I tried to explain that i would like to sweeten it to my preference, and they refused. I then asked if I could get a sugar packet on the side, they again refused. I have never been anywhere that refused to allow me to sweeten my own drink.
This is terrible customer service especially for a new business downtown. We walked out after this experience and will never be back.