Poor performance on all counts. Service was friendly but terrible.
Food was inedible - four different dishes. All of them were dreadful. Calamari was tough and flavourless. Irish poutine - cold, about 4 cheese curds, topped with very stringy, low quality corned beef. Shepherd's pie - zero flavour. Steak & fries - steak was cooked to shoe leather (ordered medium well....not sure what you'd get if you ordered well done), served with what appeared to be the frozen vegetables from Costco, boiled, and some cold string fries. Absolutely no 'presentation', even for a pub. Looked more like meals served at a school cafeteria.
Server was friendly....but really didn't need to hear that I couldn't have an order of mushrooms because they didn't have any left, because it was her birthday last night and she was really drunk and she's the manager so she can eat whatever she wants so she ate all the mushrooms. Yeah...maybe just stop at "I'm sorry, we're all out".
And really didn't need to know that you were screaming at the kitchen staff.
Very unprofessional.