I am writing as a second opinion for a Groupon user as well. I purchased a Groupon now for June 24th. When I called the day of the 24th, they said they did not have any openings and that they earliest they could do was the 26th. They said they would honor my Groupon price and I could pay at the salon and get a refund from Groupon. Groupon instead just issued a certificate for the 26th instead of the 24th which was a painfree hassle, it only took a quick phone call. I was ok with using the certificate a couple days later, but if you are wanting to get your hair done the same day, I would call BEFORE you purchase the Groupon to make sure they are not all booked up for that particular day. I just got back from my experience at the salon and let me tell you, I will 100% be a repeat customer. Joey was my stylist and he did a fabulous job. My hair has been so damaged from home dying that it feels like straw most of the time but right now I just want to keep touching it. The color is gorgeous and so shiny. The salon itself is decorated with items that are definately my style and I like the intimate setting with the raw look of the salon, like a loft area with ceiling pipes exposed, etc. I like that the salon is not super busy so you're not trying to hear each other over the roar of 12 blow dryers at once. (there are only 5? stylist booths and 2 hair wash stations) As someone mentioned before there are no harsh chemical smells because the products are organic. Joey was a wonderful stylist and very easy to get along with. We talked through 90% of my appointment and I am usually a one word person at a haircut because I have no idea what to talk about. I can't wait to go back for my next appointment in 6 weeks!