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  • I've tried, and tried, and tried to give this location and chance, and every time we place a phone order, it's an epic fail. Sure, we can wait in a 20 minute line so they'll get our order right, but many times we are crunched for time so I call it in. Once there was a sharp chicken bone in a shredded chicken salad I ordered. They always give us the wrong dressing, or add beans to our order when we specifically ask for it to be left out. I also prefer shredded lettuce, and I only get it if I stand in line to put the order in. I understand they are busy, but it's just unacceptable customer service to have it happen over and over again. I have even contacted corporate, and the issues have not been addressed. It's unfortunate because the food is good, but I'm totally over giving them another chance.
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