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| - I've visited this location over 100 times - and 37 times in the last 12 months, so I'm well qualified to comment on the food here. My orders are always "take-away", and I've only dined in twice at this location- - - so this review is about the food and take away service.
Most of the time, food is prepared consistently well. That's one thing I really like - the consistency of the food prep (portion size, ingredients). We visit other restaurants where the same entree is prepared differently every day of the week. With this Outback, I can be pretty certain that I'm going to like whatever I liked the last time I ordered it - - because it'll be the same.
However - food prep has intermittently been not as expected. In fact, on my last two visits I returned home with an under-cooked steak, and a very hard, partially raw potato. This sort of thing happens maybe once in every 8-10 visits. It's disappointing when it happens because we don't find it until we're at home having dinner - - - so it's not like I can send it back to the kitchen or ask for a replacement. One suggestion I have for Outback would be to make it easier for take-away customers to get a problem like this addressed (and then actually address it). For example - if I come in next time and tell you that our last order's potato was near raw - then comp me the price of a side. The take out person should be able to do this without having to track down a manager on a busy evening. If I have to fill out an online complaint, or wait to talk with two to three different people on site.....it's just not worth it to me - - it's too frustrating (especially if the reply is "sorry").
Our orders are usually correct (correct items, sides, condiments, and special requests). There's no excuse for getting this wrong - - and again: it's completely frustrating to arrive home to discover something is missing or wrong. There are one or two "regular" people at curbside who accurately take my order and check it before I leave. But when someone "new" (or not a regular) is at curbside, I've learned to unpack and review every item for completeness before I leave. There is often an error (I'd estimate half the time if it's someone "new") - - so I highly recommend checking your order before leaving.
Pricing is mid-range - - - you can get some good discounts using Outback's email and Dine-Rewards programs. We enjoy the food (or we wouldn't be coming back so often) - - and overall it's a fair value.
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