Came today with a problem on my left ear piece. Cathy had me come in early because she wanted to clean everything before I saw Robyn. Both Cathy and Lionel immediately took control of my hearing aid devices, took them apart, diagnosed the problem, (ear wax inside the device, cleaned them, and put them back together. Both ear devices were now performing like new again. They could have stopped there, but they didn't. They picked up one of the devices and took it apart again, explaining the whole process as I watched them. They then gave me the spare parts and tools to do it myself at home in case it happens again.
It is nice to work with such a friendly and dedicated staff ....... I highly recommend Robyn and her staff for your hearing needs