On the positive side, from my visit there, this is a neighborhood shop, good for shorter cuts for women and mens cuts. Repeat customers come here for fixes from other shops and for years of experience. I don't think they mind waiting. It's true you may have to wait a while to be greeted as there is no formal receptionist. It's true the place could use a good dusting and cleaning. It's true my color was not the greatest in the world. It's true my blow out was not the best in the world.. But these were also not the worst in the world. Make sure you know exactly what you want before getting there. Be prepared to wait a bit and don't expect an immediate greeting to check-in. I recommend you ask for appointment times that are less busy.