I tried this place for the first time based on how many great reviews it has gotten and I came away greatly confused as to why. First off you order the food chipotle style and then you have to play the "where do I sit??" game for a while and hope something opens up. We ended up having to sit on stools along the windows which was really uncomfortable. Then we proceeded to wait 40 minutes for our food. The waitress dropped off our food with barely a smile and not any kind of acknowledgment of how long we had to wait. The food was good but the portions were small. I ordered the biscuits and Gravy, my wife had the veggie omelet and my little one the chocolate chip griddle. Again the food was good, though I'm blown away at how amazed people seem to be with the potatoes as they tasted average to me. Eventually another worker came by and asked how our food was but never waited for our answer as he just pointed out everything we ordered and wandered off before we could even respond.
I wanted to like this place but I will never return here. Maybe it was an off day I don't know. I'm not going to waste the time to find out and will stick with The Perk.