On the advice of my seamstress, I dropped my wedding dress here to get cleaned before the big day. My mom went to pick it up a few days later while I was at work. I got a totally livid phone call from her reporting that they couldn't find my dress. Gave them my last name... nothing. My phone number.... nothing. My -invoice- number... nothing! Finally my mom just described the dress to them and they combed the entire "T" section to find it. The woman that took the order had completely misspelled my last name (despite it being written correctly on the invoice...?) and put it under a completely different first name ("Carine?" WTF?)
When we told them the initials of the woman who'd taken the order, they rolled their eyes and said "that woman has lost -so many- clothes." When my mom asked why she still works there, they just shrugged.
"Don't trust this cleaner with your precious clothing." You said it, Steven!
Honestly, if they had totally lost my dress, I just would have laughed hysterically. But I can imagine some bride having her entire world shattered by this place.