Took way too long. Half an hour later than they said. I'm very disappointed.
There is no excuse, if I call ahead and order and they tell me it's going to be 45 minutes, then I expect it to be basically ready when I get there. I can't express how frustrating it is to be told "oh, just another 5 minutes" for half an hour... for take out sushi. Ridiculous.
Having said that, this encounter seems to be unique to this location. Other visits to various Sushi Shop franchises are typically much better.