We live in the apartments behind the new location and are really disappointed with the new location so far. We got there on a Saturday night and despite not being too busy it took them about 15 minutes to seat us. Once seated we were greeted by the "Newcastle girls" who promptly got the guys beers. After another 20 minutes we met our waitress who took our drink order. She forgot the my drink and I finally got it after 45 minutes in the restaurant. About an hour into being there and seeing our waitress twice, we asked the Newcastle girls to please get her so that we could order. She came back very irritated and tried to leave THREE times while we were ordering. I felt like we needed to hold onto her to keep her at the table to take our order. The food was sub par at best and very hard to enjoy with a table full of empty plates and cups that were never cleaned up. The waitress also told us they did not have malt vinegar to go with the fish and chips. We got another waitress who found some and gave it to us. Two hours after arriving the waitress told us she was done and closed us out. We saw her an hour later serving other tables. This is so sad because it is so close to us but multiple people in our complex have said that they are very disappointed with the service. We won't be back.