I've been here multiple times since they've opened. I've had a consistent experience every time with their customer service and the quality of their ice cream. I've gotten something different each time and I've walked away a happy camper each time. The portions are pretty big. The small is plenty, while the large I can't finish without a stomachache lol. The staff works for their tips so they seem to always put in that extra effort to make sure you're happy.
They've recently updated their menu to make it a bit easier for customers to read, which definitely helped.
My one gripe about this place is if they have any kind of line, you can expect to wait a good amount of time, given they can only make one ice cream at a time.
On the wall between a 4 and 5 star rating but given the customer service has been on point I'll up it to the 5