The chicken sandwich, mild, hot, extra hot is the reason to come here. And the waffle fries, when they're hot enough in temperature, complement the chicken. However their temperature seems somewhat hit or miss. That can be tightened up in the kitchen. However, and the reason I am rating this place one less star is how you're greeted, or really not greeted, by the young lady who takes your order. The times I've been there she has the expression of someone who clearly hates her job or hates being there (which, I don't know could be because somehow she feels she's not being treated well; I don't have a clue as to why) and wants you to be miserable too. Her tone is just shy of derisive, at best she sounds very annoyed. I know the most important part of rating an eating place is the food but the person representing the establishment should at least be welcoming. No one else I've encountered in Bird on the Run has been less than happy to serve you and efficient but unfortunately the only person I've seen taking patrons' orders is JUST NOT HAPPY! I hope there's a way she could be happier.