Had a really bad clogged shower drain. My wife called, Dan answered and told us he would be out to our house within a few hours; and you know what? Unlike other places, he actually kept his promise and arrived on time. He was very professional and courteous, explaining everything he did and why. Before leaving he even gave us some tips on keeping our drains clog-free. Prices were reasonable and I also liked the fact that he is local and lived right up the street from us...support local business...Thank you Dan!!!