My family has been ordering from this Napoli's for three years. The food is great and we have tolerated wrong orders (many times), loss of orders, late delivery, and tonight...by mistake... the driver was given substantially more $ than the order cost. We contacted the store only of course for the delivery guy to deny our claim, then for the manager to proceed to say he wasnt going to take sides??? If anything I expected them to be honest or in the very least look into it. Very disappointed. My mistake not double checking the $ and worse...for thinking the guy would be honest. One of my major pet peeves is dishonesty and I won't be ordering from them again.