I always rent from this location, service is not bad. they are helpful in general. the only think that i would give them 4 not 5 in the rate is because many times i made my renting reservation on the phone and when arrive i found that they missed part of the reservation. that happened 2 times when i rented the G3 kit of wireless microphone, first time they missed the clip microphone and in the second time they missed the hand held mic.