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| - Food, FANTASTIC! Hence the 4 stars.
Service, poor. Hence the missing star.
I would honestly say that I've had better customer service from the counter personnel at any given fast food establishment than I did the evening I dined at Twin Creeks Steakhouse inside of the Silverton Hotel/Casino. Sad right?
Mind you I have had (6) years of hands on personal experience in the restaurant industry (in every position possible) so my empathy for the grueling job is definitely present every time I dine. This gent's attitude lacked MAJORLY in every department; I feel he was one notch away from throwing food and stomping off every time he was conditioned to pay a visit to our table, but I digress..
Let's talk about what I loved.. The ambiance was stellar! Sexy booths, warm decor, and great lighting. It almost invoked the feeling of being in a cozy cabin, brick walls, great textures, fantastic dark wood flooring..The venue itself was well thought out and inviting. If it wasn't for the rushed feeling from our server, I could definitely see myself (given the right company) sitting there for a couple of hours enjoying each course, sampling wine and indulging in their happy hour/tapas menu.
The chicken dish was DELICIOUS! Tender and juicy and seasoned to perfection. Broccoli was cooked to perfection and my only gripe about the mashed potatoes were the fact that if I didn't know they were fresh I would have assumed they were produced from a box.
All in all, I would say give this joint a whirl, perhaps our poor service was the result of someones bad DAY and hopefully not a repeat occurrence. I would certainly give Twin Creeks a second chance; if all else fails and service is poor a second time, no delicious food will have me returning ever again.
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