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  • Where to begin, I have heard a few good things about Fleming's steaks so we decided to check it out. Our waitress greeted us warmly letting us now she was hung over before we ordered so we were alredy off to a good start. To our surprise one of the plates still had remnants of the last diners chocolate lava cake on it. I proceeded to look onto my plate and you guessed it more lava cake. Most people at this point would've walked out but no we stuck around. We figured accidents happen it's not the biggest deal. Our waitress let us know that she informed her manager about the situation and the manager jokingly said that she would buy us the lava cake on her. I was not amused. This alone constitutes a one star rating but it's not that anyone made any effort to reconcile the issue its that the waitress and the manager both found the situation to be amusing. I'm glad the gentleman sitting next to us were equally disgusted by how that situation was handled and for those reasons Flemings deserves zero stars. Stuff happens but don't be rude about it. Thanks
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