I live 3 miles from this studio and drive all the way to the west side for my Bikram. Frankly the front desk staff is so RUDE and the craziest thing is that it's a know fact and it never changes. I have had memberships there many times and always want to give it another chance and I am always let down. The biggest thing that surprises me is that they are open still. Almost everyone I talk to says the same thing. Listen I am all about supporting my local businesses but I think it is time for the owner to take a really good look at the friendliness of herself and the staff. I must say though the practice of Bikram yoga rocks!!