I took my daughter here to get her hair cut, we were a walk in bad had very little time but she had been begging for months to get a cut so I figured fine!! Her hair is down to her bum and we wanted a cute shoulder length Bob the woman who did her hair wasn't very pleasant, she kept telling me she couldn't really cut her without washing it which is false, 1st use a spray bottle and if this was the case don't offer a cut price that does not include the wash, she kept going on and on until I was like "fine" just to shut her up, I should have just left at that point bc my stylist dry cuts my hair all the time to make sure it's stays the length I want so I should have known she would be inadequate!!! After everything was said and done my daughter had waist length hair basically just chopped to her shoulders, I asked for layers there were none, I asked for a bob...there wasn't one!!! I could have saved $22 dollars and dos that hack job myself ended up taking my crying butt and my crying daughters butt across town to an actual stylist at Madisons and have them fix it! They did bc they are amazing and I went across town to request my money back only to be told the manager has to be the one to authorize and that the manager was gone and the manager was the woman who had butchered my daughters hair and then I was told that if I had a problem she could have fixed it (um yeah right like I would let anyone else there touch her)Yes the place is cute but this girl had zero hair cutting abilities!!! Beware talent is lacking and prices are high!!!