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| - This was our second visit and probably our last. The first time, we were a group of 7, very soon after the restaurant opened. The food got to us very slowly, but we understood that they were just getting started and will give them a pass for that. Besides, our group enjoyed the time we had to talk. The food was good.
Last evening we dined again with some friends who had not been there before- their suggestion.
The restaurant is very nicely laid out and the furnishings are attractive. We were greeted by our waitress right away. We were chatting, so she actually came back a couple of times before we ordered. All of us ordered soup- one asking for a bowl. It took a looong time before any food arrived and it was everything we ordered at the same time. The person who ordered the bowl of soup only received a cup. None of the rest of us got our soup, so had to ask for it. The waitress took the cup from the person who ordered the bowl and gave it to a different person. We had to ask again for the fourth person's soup.
I have been eating out for about 50 years and in my experience, soup and salads are served first, the meal afterwards. So if it is your policy to serve it at the same time, you might want to tell your customers. And, by the way, my soup was cold. It (cartelized leek) probably would have been good hot.
After we got our food, a couple of us ordered more drinks. After 10 minutes when they still hadn't strived, we asked again and I said I no longer wanted my glass of wine, since I was almost finished with dinner. Of course, they served it anyway several minutes later.
The food is good, but with this kind of service and the number of great restaurants in the Madison area, we probably won't return. I hope they get it together.
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