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  • Received horrible service from our waitress Pasion. Waited more than 10 minutes after being seated to have our drink order taken. We were waiting on a friend to arrive so half our group ordered and the other half waited. When the first half received their food the order was incorrect AND missing some of the items. It wasn't until the second half of our group received their food about 10 minutes later that we even had someone come to the table so we could get the first order fixed. The food runner Andre was excellent, he apologized many times about the confusion and brought the correct items right away. He came back multiple times to check on us and was very attentive. I had gotten the chicken strips and one of them was mildly raw in the middle, which is almost impossible to even accomplish considering all you do is throw them in the fryer, however we were very over our visit at that point. We did not see our original server until she came to give us the check. It was fairly obvious she does not have much service experience and the establishment was not even moderately busy. IHOP is a last resort breakfast place for my group and this experience only solidified this idea with us.
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