I needed an appointment for a tooth that was really hurting me. I called here because they advertised emergency services. The appointment was scheduled for four days after I called (so much for emergencies being seen right away) but I figured I could stand the toothache until then. I get to the office 25 minutes before my scheduled appointment time since I knew I would have to do new patient paperwork. 40 minutes after my scheduled time (which was 9:00AM, the first of the day)somebody finally took me back. They started with xrays, as she was doing my xrays she told me after the xrays the dr would look at them and then I would meet with the office manager to discuss the course of my treatment. I asked if they could just fix the tooth that has been bothering me and do all the rest of this at a later appointment. She told me the dr was busy and they could maybe schedule me for something later in the day to fix my tooth. I said I specifically scheduled this appointment to get this tooth fixed. She just kept telling me this is how we do it here, you have to do this first and then we can schedule something to fix the tooth that is bothering you. This is a business for profit not a caring dentist's office. Stay away. Do not expect warmth, compassion, or understanding if you go here. While I was waiting a man came in to get some emergency help and they turned him away.