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| - I generally agree with other reviews of Home Depot--it's usually hard to find an employee when you need one, and when you do, they might not be able to answer your question.
On the 4 occasions I have visited this particular store, however, that rule has been busted wide open.
1. Every time I have been wandering around, there have been friendly employees to greet me and help me find things.
2. The tool rental department is outstanding. There is a guy there named Rock who was of particularly specific help to me. I am in the process of refinishing a hardwood floor for the first time, and Rock happens to be a 28 year veteran of that business. He got me set up with the right tools, gave me some really great pro-tip advice, and was on the other end of the phone when I called to ask his advice.
Instead of spending $3500+ on the 5 rooms I am refinishing, Home Depot is helping me to git' 'er done for under $1000...That means so much to me, and I'm so pleased that I don't feel like a total newb lost in the woods after speaking with Rock.
3. The folks in the paint department were also very helpful when it came to choosing a polyurethane and stain for the floor, as well as giving good instruction on how to put the stain down.
Nuff said, if you live in this part of town, make the Berea Rd. location of Home Depot your bigbox DIY store of choice...
Minus one star because the store is not necessarily laid out the way my mind thinks it should be, but otherwise, just great!
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