I've been bringing my watches in for new batteries for the past 5+ years and have been pretty satisfied. I brought a watch in about 6-8 months ago and the battery recently stopped working. I brought it in thinking they would take care of it since it was not that long ago. When I picked up my watch today, they stated the battery they pulled out isn't one they use therefore someone else had to have put it in. I told the lady, no, I've only brought my watches here for the past several years. She said, we didn't put that battery in. Then they tried charging me $11 for a battery. I said, "your going to charge me $11 for a battery" and the woman replied, "I can give it to you for $8." The time on the watch wasn't even set. Needless to say, even though I wasn't big business for them they just lost a customer.
Black listed!