What terrific customer service!
The charge cord for my iPhone recently broke so I went to the store to get a new cord. Spoke to one of the staff members and he immediately asked me when I purchased my phone and my charger and proceeded to inform me that the cord has a one-year warranty and if it has been less than a year since I purchased it, I could get it replaced for free. Even though I no longer have the receipt, he was able to find my purchase date by scanning the serial number on my iPhone. I walked out with a new cord free of charge. no pun intended.