I was there when they opened today (8:30 on Saturday morning) and met by a woman at the counter who helped me. She measured my cushions, advised the right foam and batting, had both cut for me, found the adhesive I needed and gave me a quick tutorial on how to wrap my cushions and get them back in their leather zippered pouches. I paid and was back in my car at 8:45!! Fastest I have ever done anything. People there know their stuff. Great place for the professional and the DIY'er like me.