We had nine new windows installed yesterday and I couldn't be happier. I'll admit I'm a very particular consumer which is what I told Tony the K&J sales rep when he arrived at my home. I stressed that I didn't want any of the original brick surrounding the windows chipped or broken when the old crank out windows were removed. I knew this was possible since I had replaced three windows myself without damage a few years ago. I knew how much work it would be to remove and install nine and I wanted it done before the holidays. K&J Windows was the right choice.
Tony was very helpful navigating through the choices available and explained the pro's and con's of various products. After just an hour or so, I made my selections. I was given a date to expect delivery and installation and much to my surprise, the crew showed up at 8:00am as expected with all the windows loaded on their trailer. One of crew immediately began removing the old windows while the other two began placing the new windows in the right places.
Before I knew it, the windows were installed, the guys cleaned up after themselves and loaded all the old windows onto the trailer for disposal. They even went as far as to caulk around the outside of the windows I installed but I never finished the task. All I had to do was ask and without hesitation it was done.
One huge difference my family noticed to our home which we hadn't thought of was how quiet our neighborhood suddenly became! I can't get over the difference. Secondly, we turned the furnace off while the crew was here and forgot to turn it on when we went to bed. We slept comfortably all night and didn't even turn the heat on this morning. All that hype about energy efficient windows being a good investment apparently isn't hype after all.
K&J Windows is the real deal. It's not often that I would take the time to right a review like this for a company I may never need again. I've written this in part for the consumers who are looking for a company that delivers without compromise. Give Tony at K&J a call. You won't regret it.
Denny C.