The day before we were moving, budget called and said the truck would not be available at the time we reserved it for. Even though we needed it early in the morning, we were desperate so we said 4 hours later would be fine. The day we were moving, they called and said the truck had a hole in it and was not available. We had to get a smaller truck, and since we were moving out of state, we had to leave our sectional couch because it would not fit in the smaller truck. When we went to drop our truck off at the drop off location, we filled the truck up at the gas station right by the store. We have a receipt for the gas purchase. The next day Budget charged our card $60 more and said we did not put gas in the truck. Do not use Budget truck rental!!!! They refuse to refund our money for the gas charge on top of the other issues. They get 0 stars.