nMy husband and I stopped by on a Saturday afternoon,( 6-3-17) to order some sandwiches, the place was PACKED....I placed our order to go, there was standing room only so I told my husband looks go to PetSmart for a bit then we"ll come get our sandwiches. we walked in to pick up our order and another customer asked if I already ordered and I said yes.......she said to be sure and check our food for hair....another customer at the counter with the same problem food in the sandwiches, as I look in the kitchen area I see a female working on our sandwiches with long brown hair and no hair net on, I told my husband I don"t want to take a chance I'm going to get my money back, there were 3 people ahead of us getting their money refunded also, in the meantime a gentleman had been waiting on his order for over 20 mins, he also wanted his cancelled.....This was not a good day for Capriottis!!! needless to say I will not be visiting this location again.