I called late at night to get a room after a flight was cancelled. They were very courteous and got me a room. Clean room and bathroom and the staff was great. It was nice to have a pleasant experience in the middle of a headache trying to get where I needed to go! Breakfast looked typical but being in a rush I didn't get to enjoy it. The next morning a shuttle promptly got me to the airport with plenty of time to spare for my replacement flight.