| rev:text
| - My headlight has condensation in it. A lot of condensation. And when the dealership wants to charge you $300 for a new headlight assembly, and you can't find one in a pick-a-part for the life of you, there's only one thing a girl can do: stop caring and just change the bulb when it eventually goes out once a year.
Enter my need for Autozone. I've always gone to them to fix it... three times before to be exact. And every time, they give me a shpiel about how I need to replace the whole thing or it's gonna keep happening. And then they replace my bulb for me. For free. And they're nice about it. It's never seemed hard.
Tonight was my first time at this location, and they seemed... rush-y. I told my cashier (older, grey hair with glasses... I think he was a manager because he was in a grey button-up instead of red like the rest of them) what I needed, paid, and that seemed like the end of the transaction. I stood there for a second and said "...do you guys fix it for me, or...." He sighed and said "I can take a look." Ok Mr. Attitude...
I should have known it was going to be bad right then, but he came out to my car, had me pop the hood, looked at it for literally one second and said "I can't get in there. You have to take it to a mechanic." A little perturbed, I said "Ok... is there a shop close by you could recommend?" He looked me dead in the eye and simply said "A mechanic."
No shit Sherlock?! A mechanic. And that was it. He went back in the store and I drove away with my headlight still out.
I called Firestone up the street the next day, and they wanted to charge me $80 to fix it. Lol no. So I asked my boyfriend, who is not a mechanic, to do it today on his day off... he fixed it in 10 minutes and said "That was really easy. That guy at Autozone was being a lazy asshole."
I understand that this might seem like no big deal, or like I might be overreacting, but I would have been a lot more understanding if he would have just said "We're kind of busy right now, but come back tomorrow and we can fix it" or something similar... or just hadn't been rude? If I'm going to a chain for a specific reason, I expect the same results every time. That's why I went to Autozone in the first place... because I KNOW they can fix it. There's no need to treat me like an annoying, stupid girl who doesn't know dick about cars... even if I really don't.
Long story short, I won't be back to this location. And I'll probably even reconsider Autozone as my primary choice for car care from now on.
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