This was our first visit at their new location. We always went to the Leticia's on Norman Rockwell and it was always fantastic. Two stars tonight because the food was great but that's it. We started with ordering for the two little ones. Then the adults ordered, some of us tableside guacamole and fideo soup. We could tell our server was busy and overwhelmed. One kids meal arrived with one missing. Of course the kids meal order was wrong and the other didn't arrive. It was a while before the server came back so I asked for a manager. She came to the table and we told her the server was good just busy and if she could have someone bring us all drink refills, a correct kids meal and more chips. That came back correct and right away. The table side guacamole never arrived so we canceled it right before the entrees hit the table. When the entrees arrive my sisters had a piece of plastic in her sour cream on top of her salad. She sent it back and asked them just to take it off bill. At that point you would expect a manager to come back and apologize and try to correct the situation. That never happened. No apology for food that came out wrong, missing completely, no refills on drinks, and for plastic in the food. It's unfortunate because we were very nice, still left a 20% tip but will not return.