I need to update my review. Today I decided to speak with a manager and let them know about out experience. Billy invited us back this evening for a meal on him. I couldn't be more grateful. It was a much better experience than the night before and it was nice to know that the Outback cares enough to make it right. We have been going to this establishment for a while and we will keep going. Thanks Bully and the entire team who helped make our night enjoyable.