I struggled with even starting this review. I went back and forth in my head wondering if I can adequately rate this place. After much thought I decided yep, I can. The reason for my teetering was because we didn't eat here. Now the reason I will rate this is because we planned on it!
Went here on Valentine's Day; we were told "we're booked" so we made our way to the bar. I laughed because the open layout of the restaurant made it clear, it was far from booked. We were told everyone would be arriving shortly..... Honestly this was no big deal to us.
So here we are at the bar. The bar tender says I'll be right with you as we sat at a small table. We confirmed it was part of the bar service as we sat down. Then we waited and waited and waited. Easily 20 minutes! It was clear the bartender was overwhelmed, but the place was not even close to busy.
As we sat there she served a couple who sat at the bar way after we arrived. To help her out we moved up to the bar. I ordered a beer that had to be retrieved from "our other bar" creating another delay. The wife ordered a drink which was made from scratch and tasty.
Now after 20-30 minutes I scanned the menu with a desire to have a quality steak. However, as I sat there I felt like I couldn't justify forking over my hard earned cash with the experience I had up to this point. We even picked out what we wanted to eat and talked back and forth about ordering or leaving for another 15-20 minutes. Eventually we decided to leave.
I give this place two stars for the hope my experience was the result of a brand new restaurant ironing out the details. Rest assured I will be back, please don't let me down. I am tired of driving to downtown Phoenix for places that have achieved the potential this place has.
One last thing, there were open tables in the restaurant the entire time. Not one or two but many.