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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-21 00:00:00 (xsd:dateTime)
itemReviewed	Flow Shiatsu & RMT Clinic
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	14 (xsd:int)
rev:text	Bad Groupon Experience. Long Story Short: 1) I bought a Groupon for a 55 minute Shiatsu massage here. 2) The appointment was hard to schedule. 3) The clinician, Denis, was 30 minutes late, and I only got a 20 minute massage. 4) When I pointed out that 20 minutes is not 55 minutes, he told me "that's fine, it was a good deal." ?!?! And now the long story... First, they are incredibly difficult to contact. They will never answer the phone. It always goes to voicemail. You'll play phone tag multiple times, you'll be asked to call other people, to text back and forth, etc. After probably 9 or 10 communications, I finally got an appointment to use my Groupon...great. Well, the clinician, Denis, was 30 minutes LATE for my 55 minute appointment...he cited transit difficulties. He proceeded to tell me that he couldn't finish the whole treatment because he had another appointment booked. So, I got 20 minutes of my 55 minute massage. Plus, it's incredibly rude that I spent 30 minutes waiting...that alone is bad form. The conversations went off the rails at this point. He said it was fair that I had gotten less than half of the Groupon voucher as "I had gotten a good deal." It got super awkward after that. I tried to explain that they set the prices of these vouchers, and that the discount is a way to get new clients. He offered to complete the other half of my massage sometime in the future after more awkward discussion. I, however, have received no response whatsoever from follow-up attempts. I also want to say that the clinic is anything but relaxing. It's a bit noisy, not terribly clean, and very clinical. It's also super cramped. The only reason they get 2 stars instead of 1 was that the massage therapist was actually rather talented. It's too bad this clinic decided to scam me...otherwise, they would have had a new regular client. Just an update for any of you who have also been scammed here. Groupon had great customer service and gave me a credit for the full amount I paid! They never heard back from them either lol.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Ian

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