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  • This is hands down this is the BEST bank I have ever dealt with and the only one I will do business in the future with unless I am left with no other choice. They gave me a 72 month auto loan (used truck) at 6% interest when I was 20 years old with little credit history. They took great care of me then and still do today. I used DVCU for several personal loans over the years, all of which came at reasonable interest rates. I also have the Platinum Visa through them, again, best interest rate on ANY of my cards, and the only one that didn't skyrocket during the 2008 financial crisis. They have always taken my side when anything looked funny in my account fraud-wise and they backed me up when I overdrew my checking account when I was stupid in my early 20's. It really seems as if they care and value my business, minimal as it is. I trust them to take care of me and even when I was abroad, they advanced me money from my credit card (which I didn't have on me) while I was in the Dominican Republic when I lost my Visa debit in the ATM (that was a scary moment). I will most definitely look to them when it is time for me to purchase a home and also when I want to start a Roth IRA or any other services I may need. I will look to them first. Another thing I love is how they monitor my account activity. Twice since I've had my account with them my Visa number was compromised. They handled it quickly and efficiently and got me a new card within a day or two and promised to refund any money that may have been missing (there wasn't any). When I originally got my account, I lived in North Phoenix but now that I live in Central Phoenix it is more of a drive to do business in person (I always did much of it online anyway). But it is a telling statement that I am willing to take the freeway to North Phoenix to do business with them before I open an account at BofA or Wells Fargo across the street from me. Seriously. I believe in customer loyalty and banking locally, but these guys make it so easy for me to do. Their tellers are friendly and competent and their managers and loan officers seem to really want to get you going. They worked hard for me and so I am loyal to DVCU in return. Great place to bank and do business.
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