I would give this place 4 stars but the extra star goes to the delivery man. Don't get me wrong, the food here is delicious! We ordered the Chicken Parm, Penne Alla Vodka, Beef Lasagna & the Crispy Ribs. The flavour was unbelievable, the presentation (even though they came in delivery containers) was very appealing , & the time it took to get from their location to ours. We placed our order & the gentleman on the phone was very pleasant. We paid with a credit card & waited the 45-55mins. 50mins later, I received a phone call from the restaurant stating that they do not deliver to our area as it is out of their delivery radius. I asked if the food was done & he said yes: we can either pick it up or cancel our order & they would reimburse our card. All of a sudden I could hear someone in the background saying "they placed their order how long ago & are still waiting for it. I would be bummed." The man on the phone said that the delivery guy was persistent on delivering our food & that to keep in mind for next time that they will not deliver to our area. I tipped the delivery guy a very generous amount & apologized that we did not know how far out they delivered to. He smiled & said "don't be sorry, it wasn't right that you patiently waited for your food & than told after the fact that we don't deliver as far as here."
Not sure if this is a Yelp feature or not & maybe I don't know how to fully embrace the Yelp world, but if a restaurant has boundaries that they don't deliver outside of, maybe they should map that for the users.