I have been looking for daycares this week and came across Childtime. I was excited to tour them and made an appointment for 8am. We show up on time and the director is tied up in a classroom due to a teacher not showing up. The front desk lady told me she needed to reschedule for about an hour or so later. We understood, no problem. However, I don't appreciate the lack of communication from this director when I never received a call back for a tour. When someone shows an interest in your business, I think it's polite to reach out to them and keep them informed. I would have understood if she had to completely cancel and reschedule another day. I would have just appreciated a call.
Maybe it was a blessing because instead, I toured another daycare and fell in love which is now where my daughter will be attending.