Not the friendliest Starbucks for sure. But it is close to my house. They tend to mess drink orders up more frequently than any other Starbucks I have been to.........which you can forgive if the customer service was ok, which it isn't. My last visit was for my birthday, so I used my gold member birthday beverage to get a triple grande pumpkin spice latte on my way to work. I get on the road, and take my first drink halfway to the office, and guess what.........no pumpkin flavor at all. Yes, I still drank my now triple grande latte with it's layer of whipping cream floating like an oil slick on top, but it was just not the same. Sadness.